Cancellation and Refund Policy

Cancellation and Refund Overview

At quantafantasy, we strive to ensure a smooth experience for all users. This policy outlines our procedures for cancellations and refunds, ensuring transparency and understanding.

How to Cancel

You have the option to cancel your account or subscription at any time. To initiate the cancellation process, please reach out to our support team using the contact methods available on our website or app. While we endeavor to process cancellations promptly, some services may remain active until the current billing or subscription period concludes.

Refund Policy

Refunds may be issued under the following circumstances:

• Subscription Refunds: If you cancel your subscription, you may be eligible for a partial refund based on the remaining time left. Refunds are typically processed within a reasonable timeframe after receiving your cancellation request.
• In-App Purchases: Refunds for in-app purchases will be considered on an individual basis. If you encounter issues with a purchase or believe you are entitled to a refund, please provide our support team with detailed transaction information.
• Technical Issues: If technical problems prevent you from using our services, please report the issue to our support team. We will investigate and may provide a refund or alternative solution as necessary.

Please be aware that some fees or charges may be non-refundable. We reserve the right to decline refund requests that do not comply with our policy or involve misuse of our services.

How to Request a Refund

To request a refund, please contact our support team and provide the following information:

• Your account details or order number.
• The reason for your refund request.
• Any relevant documentation or screenshots, if applicable.

Our support team will review your request and respond as quickly as possible. We appreciate your patience as we address your concerns.

By using our services, you acknowledge that you have read and understood this Cancellation and Refund Policy. We may update this policy from time to time, and any changes will be posted on this page.